Privacy Policy

Last updated: [19 January 2026]

1. What We Collect

We may collect:

• Name, email, phone number

• Billing and delivery address

• Order details and payment status (we do not store full card details)

• Account details (if you create an account)

• Messages you send us (email/DM/contact form)

• Website usage data (cookies/analytics)

2. How We Use Your Data

We use your information to:

• Process and deliver orders

• Provide customer support

• Send important order updates

• Prevent fraud and protect our store

• Improve our website and products

• Send marketing emails only if you opt in (you can unsubscribe anytime)

3. Legal Bases (UK GDPR)

We process data because it’s necessary to:

• Fulfil a contract (your order)

• Meet legal obligations (records/tax)

• Support legitimate interests (security, improvements)

• Or because you consented (marketing)

4. Who We Share Data With

We may share necessary data with:

• Payment processors

• Delivery couriers

• Website and store platform

• Email marketing provider (if you opt in)

• Analytics tools (e.g., Google Analytics)

We never sell your personal data.

5. Data Retention

We keep your data only as long as needed for orders, support, and legal requirements.

6. Your Rights

You may request to:

• Access your data

• Correct your data

• Delete your data (where possible)

• Object or restrict processing

• Withdraw marketing consent anytime

To request this, contact Contact@hersecretsilhouette.com.